Troubleshooting Your Pool Surface Cleaner: Addressing Power Issues

Table of Contents

Troubleshooting Your Pool Surface Cleaner: Addressing Power Issues

When it comes to maintaining a clean and inviting pool, your robot skimmer plays a vital role. However, like any electronic device, it can encounter issues that may impede its performance. Here’s a detailed troubleshooting guide to help you resolve common power-related problems with your swimming pool surface cleaner.

Applies to: Smonet Pool Cleaning Robots 

Problem 1: Press and Hold the Power Button but No Response

Possible Cause: Low Battery

Solution:

  • Option 1: Use the power adapter to charge the machine for 2-3 hours.
  • Option 2: Place it under direct sunlight.

Problem 2: Stops Working Soon After Power On

Possible Cause: Low Battery

Solution:

  • Option 1: Use the power adapter to charge the machine for 2-3 hours.
  • Option 2: Place it under direct sunlight.

Problem 3: Doesn’t Work at Night

Possible Cause: Low Battery

Solution: Use the power adapter to charge the machine for 2-3 hours.

Problem 4: No Response When the Power Adapter is Plugged in for Charging

Possible Cause: Battery exhausted after long-time storage

Solution: Wait for several minutes until the battery level goes up.

By following these troubleshooting steps, you can ensure that your pool surface cleaner robot remains operational and keeps your pool clean. Regularly checking and charging the battery will prevent most of these issues, ensuring a smooth and efficient performance.

Scroll to Top

Smonet Customer Service

Operating hours, EDT from 12:00 pm through 5:00 am

FAQ   |   Have more questions? Submit a request

Google Meet:

+8617727548619

Search for this number on your Google Meet for a video conference

Google Meet:

+8617727548619

Search for this number on your Google Meet for a video conference

Smonet Customer Service

Operating hours, EDT from 12:00 pm through 5:00 am

FAQ   |   Have more questions? Submit a request

Google Meet:

+8617727548619

Search for this number on your Google Meet for a video conference

Google Meet:

+8617727548619

Search for this number on your Google Meet for a video conference