Why Can’T You Turn Off The Pool Robotic When You Leave The Pool

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Why Can'T You Turn Off The Pool Robotic When You Leave The Pool

The CR6 PRO best pool robotic cleaners is equipped with a water detection probe designed to sense when the cleaner is in water. This feature ensures the cleaner operates only when it’s submerged, protecting the motor and other components from running dry and potentially getting damaged.

When you take the cleaner out of the pool and it remains on, it’s usually because water has collected in the water detection probe. The cleaner still thinks it is submerged and continues to operate.

Applies to: Smonet Pool Cleaning Robots 

Step-by-Step Solution

1. Remove the Cleaner from the Pool

Carefully take the CR6 PRO out of the pool using the provided hook or manually, ensuring that it is safely out of the water.

2. Locate the Water Detection Probe

The water detection probe is typically found on the underside of the cleaner. Refer to your user manual for the exact location if you’re unsure.

3. Dry the Probe Thoroughly

Use a dry, soft cloth to wipe down the water detection probe. Ensure that you remove all water droplets and moisture. This will signal to the cleaner that it is no longer in the water.

4. Turn Off the Cleaner

Once the probe is dry, the cleaner should recognize that it is out of the water and allow you to power it off. Press the power button as per the user manual instructions.

When to Seek Help

If drying the probe does not resolve the issue and the cleaner remains on, it may indicate a more complex problem. In such cases, please contact our customer support team for further assistance. Our experts are ready to help diagnose and resolve any issues to ensure your pool cleaner operates smoothly.